Seminars & Events

FECMA Digital Forum - Credit Management in difficult times

20 January 2021 - 20 January 2021


FECMA is organising high quality webinars addressing cash flow and credit management matters in the current European scenario. The scope of these webinars is to inform and discuss the current business and economic environment and to assist businesses to manage cash flow and credit effectively and profitably during time of recovery. 

The world currently is reeling under the pressure of an unrelenting pandemic which is caused by COVID 19, the impact of this is already being felt across all sectors and has resulted in Global Lockdowns, increased joblessness and downward revised growth projections for countries globally.

The way credit is managed across the Order-to-Cash process needs to be reconsidered. Should we emphasize more on in-depth financial analysis or stress more on customers’ relations and management? The staff capability will be the main enabler for organisations to successfully navigate the challenges ahead. Is that an opportunity for people development? What risk factors should be taken into account when granting credit?


  • Ludo Theunissen, FECMA President, President of the Instituut voor Kredietmanagement (IvKM), Belgium

Ludo Theunissen holds degrees in engineering (Ghent University) and Management (Vlerick Business School). In his career he combined academic and business assignments. He has worked for large multinational organizations (Volkswagen, Unisys) as well as for SME’s in Belgium and abroad. He is founder and president of the Instituut voor Kredietmanagement, the Belgian Association for Credit Managers, and an active member of the FECMA Council. He has been active as a professor at Ghent University and at Vlerick Business School, Antwerp Management School and the Belgian Royal Military Academy. He is active as a consultant and lecturer in different countries on topics such as Financial Statement Analysis, Credit Management, Investment Analysis.

  • Cees Jansen, Nederlandse Vereniging voor Credit Management (VVCM), Netherlands

Cees Jansen has over 25 years experience in Credit Management in a variety of forms ranging from factoring to credit insurance to BPO and E-Commerce. He has designed specialized solutions focusing on receivables including captive credit insurance, securitization and stand-by servicing programs and financial demand generation tools. Cees has developed Operating models for the O2C operations of global companies in Retail, Consumer Goods and Logistics which combined protecting good customer relations with the need to operate an effective and efficient delivery team. Prior to his involvement in Credit Management, Cees has worked in Banking and Finance as a Credit Officer.

  • Andreas Schmitt, BvCM, Head of Group Credit Management, Rational AG, Germany

Graduated in business administration at the University of Applied Sciences in Worms/Germany, Andreas Schmitt worked for 15 years in the "credit insurance" industry – first in sales, then as head of product development and finally as key account manager. During this time, he also qualified as a certified rating analyst. Since October 2007, Andreas Schmitt has been in charge of all Credit Management activities at Rational AG, the world market leader in the field of combi steaming / professional cooking devices. He developed the so called “process oriented” CM approach, implemented it in the entire RATIONAL group of companies and has been achieving outstanding and sustainable results over more than one decade.

From 2015 to 2018, Andreas was heading the working group “International Credit Management” at BvCM and represented BvCM as a member of the FECMA Council. In 2019, Andreas’ team was awarded the German “Excellence in Credit Management Award”.


  • Dr. Thomas Voller, EuroCollectNet

Thomas is as a lawyer admitted to the courts in Frankfurt am Main since 1982. He worked for large law firms in Frankfurt before establishing his own practice in 1987. He represents domestic and foreign companies both in and out of court in all areas of business law including international debt collection. He has his focus on national and international commercial and corporate law including the respective training as special attorney for these areas of law. In recent years the professional activity has been focused increasingly on the credit management of his clients. This includes the membership in “Bundesverband Kreditmanagement e.V. (Federal Association of Credit management). He is editor of publications as “Outlines of Debt Collection in Europe” or “Creditmanagement: Securities in Europe”. Thomas is the founder of EuroCollectNet, a European lawyer’s network for debt collection with worldwide connections.

  • Chantal Joosse, Business Development Director, Strategic Partnerships - Stenn International Ltd.

Chantal Joosse is Business Development Director, Strategic Partnerships at Stenn International, a UK-based based provider of innovative cross-border trade finance solutions. Chantal has 20 years of experience in helping companies grow and protect their international business. She previously held senior management roles in both Europe and the United States at global trade credit insurers Atradius and Coface. At Stenn, Chantal’s main focus is developing relationships within the global trade finance community to bring Stenn’s trade finance solutions to companies of all sizes. Chantal is based in Amsterdam.

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Cooperation Partners
  • Malta Employers' Associations
  • Malta Association of Credit Management