events | 01 February 2021

Virtual Agents and Artificial Intelligence

Power Virtual Agents provides the capabilities of easily building custom chat-bots for external and internal use. Power Virtual Agents includes powerful AI capabilities for user experience and communication.  

Course Description:

The Bots are able to take action by connecting to Power Automate and you will be able to monitor your bots performance.

AI Builder is a suite of different capabilities to improve business performances by automating tasks and predicting outcomes. It uses a graphical interface, making it easy to create and use AI models, without the need of any expertise.

Target Audience:

Individuals interested in improving efficiency of business processes.

Learning Outcomes:

Learn about the values and capabilities of Power Virtual Agents and how they can be leveraged to automate common customer and internal-facing issues.
Learn about the capabilities of the AI Builder and how organisations can leverage AI to automate intelligent tasks.


Basic understanding of a few concepts: software applications, business processes and data.
Familiarity with the basic concepts of Power Platform.

Date: 25/05/2021

Time: 14:00 – 16:45

Venue: Live online session – details of how to join the meeting will be sent once registration is complete

Fee: €40

CPE Hours: This course qualifies for 2.5 hours of structured CPE which can be classified as Professional Competency. A certificate of attendance will be provided at the end of the session.

Kindly note that this session entitles the attendee to 2.5 KPMG Loyalty Rewards. After collecting 60 Loyalty Rewards, attendees will be entitled to a free CPE session of their choosing. Visit our Loyalty Rewards page to learn more.

Moreover, for every three courses booked from our KPMG Learning Suites, attendees receive a discount voucher of 40% to be redeemed on their next course purchased from any Learning Suite!

Discover more courses from our KPMG Learning Suites.

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Cooperation Partners
  • Malta Association of Credit Management
  • Malta Employers' Associations